More Insights

Browse our treasure trove of podcasts, case studies and blogs to your heart’s content.

Danielle Royston at the DSP World Leader's Forum, Windsor
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TelcoDR Disaster Recovery

Blog

Cloud burst for disaster recovery

26 March 2024 - Telcos can slash disaster recovery costs by 90% and eliminate the headaches of maintaining an on-prem system. Here’s how.

Telco in 20 Featured Guest Brian Beutler Alianza

Podcast

Ep 87 – Scaling telcos’ cloud mountain with Alianza

19 March 2024 - Alianza moved UCaaS to AWS, offering a SaaS solution that leverages the scalability and resilience of the public cloud.

Transforming Customer Support with AI Blog

Blog

How to transform your customer support with AI

12 March 2024 - Customer support is the first place to look when adding GenAI to your org. We set out to boost performance in this area, and today we handle 56% of queries with no human intervention. Here’s how we did it.

Telco in 20: DR at MWC24

Podcast

Ep 86 – Reinventing BSS

5 March 2024 - Last week I opened MWC’s second annual MVNO Summit with an epic talk about the AI-powered revolution in telco business support systems (BSS). We captured the talk on video, and I’ve turned it into this podcast.

MWC2024

Blog

5 things you gotta do at MWC24

22 February 2024 - MWC24 is finally here! Telco execs, here are five must-dos for your itinerary at the event.

Telco in 20 Featured Guest Chris Bradley, 2degrees

Podcast

Ep 85 – What’s up with Totogi: 2degrees, a modern telco

20 February 2024 - New Zealand MNO 2degrees is tapping Totogi's multi-tenant charger to streamline MVNO onboarding and support, and to capture additional revenue.

Telco in 20 Newsletter FakeAI

Blog

4 ways to spot #fakeAI

12 February 2024 - AI will be everywhere at MWC 2024. There are companies doing AI right and others that are faking it. Check out the top ways to identify #fakeAI.

Telco in 20 Featured Guest Peter Adderton, MobileX

Podcast

Ep 84 – MobileX’s AI-driven approach

6 February 2024 - MVNO MobileX offers an AI-based tool that analyzes each subscriber’s usage and creates personalized plans for them. CEO Peter Adderton shares details about the company's plans for 2024, its deal with Walmart, and more.