Browse our treasure trove of podcasts, case studies and blogs to your heart’s content.
Blog
12 March 2024 - Customer support is the first place to look when adding GenAI to your org. We set out to boost performance in this area, and today we handle 56% of queries with no human intervention. Here’s how we did it.
22 February 2024 - MWC24 is finally here! Telco execs, here are five must-dos for your itinerary at the event.
12 February 2024 - AI will be everywhere at MWC 2024. There are companies doing AI right and others that are faking it. Check out the top ways to identify #fakeAI.
30 January 2024 - The BSS landscape in telecom is a mess. But change is coming. Totogi is ready to break the mold by bringing together AI and the public cloud to save the day.
15 January 2024 - Open Gateway is solving one challenge to taking back lost CPaaS revenue. Now, telco needs to solve the other one.
18 December 2023 - GenAI is brand new and changing fast, which is why every telco needs a strategy to drive the use of AI through their organization.
5 December 2023 - Watch out for warning signs that your telco software vendor is struggling and take these steps so its problems don’t become yours.
21 November 2023 - AWS re:Invent starts next week in Las Vegas. Telco execs, wanna know which sessions you should attend? I've created a short list just for you.