Ep 55 – Supercharge your MVNO (and your ARPU) by delivering a personalized subscriber experience

Last week I gave a keynote at the first-ever in-person MVNO Nation Live conference in beautiful Valencia, Spain.

It was thrilling to talk to all of the entrepreneurial leaders at this event. They clearly see the huge upside of embracing public cloud technology and are poised to use it to become some of the world’s greatest brands.

I’ve turned my keynote into this podcast episode. Listen now to hear:

  • Examples of how telcos and MVNOs are benefiting from public cloud technology [02:48];
  • How cloud-native telco tools (like Totogi!) can help MVNOs streamline work, increase speed to market, and lower costs [05:21];
  • Why giffgaff put data at the heart of its business [12:53]; and
  • How MVNOs can boost their NPS and ARPU by delivering an amazing, personalized customer experience [13:55].

When you’re done listening, check out the links to Totogi and the AWS Marketplace below, and contact us for a demo.

Links and Resources

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The Telco in 20 podcast won a 2022 Gold Hermes Award and was recognized on Forrester’s 2021 list of the Top 100 Channel Podcasts and Feedspot’s Top 10 Telecom Podcasts list.

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Podcast Credits

  • Executive Producer and Host: Danielle Rios Royston, TelcoDR
  • Senior Producer: Lindsay Grubb, TillCo Media
  • Editor/Producer: Alisa Jenkins Wilson, Springboard Marketing
  • Audio Editing: Andrew Condell
  • Associate Producer: Kriselda Dionisio
  • Music: Dyami Wilson

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