Ep 91 – Exploring AIOps with Microsoft Azure

This week’s guest

Jason Hogg

General Manager for AIOps within Azure for Operators Microsoft

Microsoft has been quick to pick up the GenAI reins, making huge investments in OpenAI and strategic acquisitions like Inflection AI. Now, the hyperscaler wants to help telcos bring AI into their organizations in meaningful ways. 

For this episode, I spoke with Jason Hogg, GM for AIOps within Azure for Operators, about where telcos are on their AI journey, how Microsoft is helping them prepare data for AI workloads, and how CSPs can steer their organizations to make the most of the AI revolution. Listen now to hear:

  • How Microsoft is helping telcos manage siloed data to support AI, both in the cloud and at the edge [03:21];
  • How AI tools like Azure OpenAI and Azure Operator Insights are being used in operations, fraud detection, and more [05:20];
  • The importance of moving beyond AI experimentation to putting AI models to work in the business [09:22]; and
  • Why telcos need to redesign their organizations to be AI-first [13:10].

Links and resources

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Guest bio

Jason Hogg is a General Manager responsible for the Azure for Operators (AfO) AIOps program, which includes Azure Operator Insights and Azure Operator Service Manager. Prior to AfO, Jason led the creation of the Azure Data Lake Storage platform and Azure Media Services’ AI based Video Analytics service. Jason has 30+ years of experience in software development, having spent the last 21 years at Microsoft where he has also worked in Microsoft Dynamics, Microsoft Research, and Developer Division. Jason holds a MSc (Comp Sci) from University of Washington.

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Podcast credits

  • Executive Producer and Host: Danielle Royston, TelcoDR
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  • Editing: Andrew Condell
  • Supervising Producer: Amanda Avery
  • Associate Producer: Kriselda Dionisio
  • Music: Dyami Wilson

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