Regular listeners are familiar with the baseless objections I hear from telcos when I preach the business-transforming potential of the public cloud. For this episode, I’m joined by two industry pros who have believed in the public cloud for as long as I have – James Grant and Andrew Hoskin, co-founders of London-based LastMileXchange (LMX).
LMX helps carriers digitize and automate their global access quoting process. It moved to Amazon in 2010, started encouraging telcos to consider multi-tenant, cloud-based solutions, and ran into the same old-guard naysayers that I’ve dealt with over the years. But, like me, LMX started to feel things shifting a few years ago, and it can see a public cloud future for telco on the horizon. Listen to our conversation to hear about:
- The challenges LMX has faced – and still faces – in helping telcos navigate their public cloud journey [3:27];
- Where it believes customizations belong in products [6:17];
- Why it’s hard for software vendors to say no when clients ask for customizations [10:13];
- Its quest to make LMX a verb [13:12];
- What the company has its eyes on next, including a multi-tenant, SaaS, access quoting solution that could change the competitive landscape for small- to medium-sized carriers [14:19].
Listen to the end for details on Cloud City at MWC in Barcelona [18:33]. See you there on June 28!
THIS WEEK’S GUEST
James Grant is commercial director and co-founder of LastMileXchange. He has an MSc in Human Geography and Economics and joined the telecom industry in 1996 working at Telecom Italia and Worldcom before co-founding LastMileXchange in 2005.
Andrew Hoskin is technical director and co-founder of LastMileXchange. He has a BSc (Hons) in Chemistry and, while originally from Australia, moved to the UK in 1999, choosing the telecom industry over a career in forensics. Andrew worked at Worldcom and Verizon Business before co-founding LastMileXchange in 2005.
Listen to our conversation by clicking play above or subscribe through your favorite podcast feed.
- Download as an MP3 by right-clicking here and choosing “save as.”
- Listen on your favorite podcast platform – see the links above under the audio player.
- You can find the transcript for this episode here.
Links and Resources
- Check out my article in Light Reading, Why do telco software companies have such lame valuation multiples?, where I talk about product-led companies vs. product and services companies
- Read about all our plans for Cloud City at MWC 2021 in Barcelona
- Calling all disruptive, innovative, telco software vendors – if your solutions are built on the public cloud, we want to host your company in our Cloud City – for free! Contact me for details
- And in case you’re interested, here’s a video of a snake swallowing a deer. (If you’re not sure what it’s doing here, listen to the end of this episode.)
- Have an idea for a Telco in 20 podcast guest or topic? Send it in!
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- Executive Producer and Host: Danielle Royston, TelcoDR
- Executive Producer: Kristin Donelson, OneLouder Marketing
- Senior Producer: Lindsay Grubb, TillCo Media
- Editor/Producer: Alisa Jenkins Wilson, Springboard Marketing
- Audio Editing: Andrew Condell
- Music: Dyami Wilson
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