More Insights

Browse our treasure trove of podcasts, case studies and blogs to your heart’s content.

Danielle Royston at the DSP World Leader's Forum, Windsor
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TelcoDR - The public cloud is PERFECT for Africa

Blog

The public cloud is PERFECT for Africa

9 April 2024 - The public cloud is taking off in Africa—and it’s a perfect match for the continent's telcos.

Telco in 20 Guest Charles Fitzgerald Platformonomics

Podcast

Ep 88 – Cloud CAPEX: Not for the faint of wallet

2 April 2024 - Following the hyperscalers' CAPEX spending is a great way to get a sense of their strategic plans and priorities. Charles Fitzgerald from Platformonomics offers insights into the Big 3's 2023 investments.

TelcoDR Disaster Recovery

Blog

Cloud burst for disaster recovery

26 March 2024 - Telcos can slash disaster recovery costs by 90% and eliminate the headaches of maintaining an on-prem system. Here’s how.

Telco in 20 Featured Guest Brian Beutler Alianza

Podcast

Ep 87 – Scaling telcos’ cloud mountain with Alianza

19 March 2024 - Alianza moved UCaaS to AWS, offering a SaaS solution that leverages the scalability and resilience of the public cloud.

Transforming Customer Support with AI Blog

Blog

How to transform your customer support with AI

12 March 2024 - Customer support is the first place to look when adding GenAI to your org. We set out to boost performance in this area, and today we handle 56% of queries with no human intervention. Here’s how we did it.

Telco in 20: DR at MWC24

Podcast

Ep 86 – Reinventing BSS

5 March 2024 - Last week I opened MWC’s second annual MVNO Summit with an epic talk about the AI-powered revolution in telco business support systems (BSS). We captured the talk on video, and I’ve turned it into this podcast.

MWC2024

Blog

5 things you gotta do at MWC24

22 February 2024 - MWC24 is finally here! Telco execs, here are five must-dos for your itinerary at the event.

Telco in 20 Featured Guest Chris Bradley, 2degrees

Podcast

Ep 85 – What’s up with Totogi: 2degrees, a modern telco

20 February 2024 - New Zealand MNO 2degrees is tapping Totogi's multi-tenant charger to streamline MVNO onboarding and support, and to capture additional revenue.